If you subscribed to TVPlayer using your Amazon account (via an in-app purchase on Fire TV or Kindle), you need to manage your subscription in the Amazon App Store.
What does this mean?
This means that for all billing or payment queries, refunds or cancellations you need to contact Amazon. TVPlayer.com do not have access to your billing information, so are not able to make any billing adjustments or cancel these purchases for you.
To Manage your Amazon subscription for TVPlayer:
1. Please visit: www.amazon.co.uk/appstoresubscriptions
2. Sign in using your Amazon credentials
3. Manage your subscription (example Appstore can be seen below)
Still need help?
For more information about Amazon Subscriptions, please visit Amazon support.