These are the two errors we are getting from the system regarding your declined transaction:
1. ' The account did not have sufficient funds to cover the transaction amount at the time of the transaction – subsequent attempts at a later date may be successful'.
2. 'The customer's bank is unwilling to accept the transaction. The customer will need to contact their bank for more details regarding this generic decline'.
Your card may have a temporary block on it. Please check with your bank and then try the transaction again.
For more details or questions please Contact support on support.tvplayer.com page (right hand side).