If you are having issues with unstable or low quality streaming, the first steps are to check your connection.
Use the following steps to check your internet connection:
1. Check that you are connected to the internet via Wi-Fi or 3G and that you are not accidentally connected to BT Openzone. To Check Wi-Fi, Go to Settings>Wi-Fi and check that you are connected to a known Wi-Fi connection.
- Press the “Home” button
- Double tap the Home button to bring up the Multitasking bar
- Tap and hold on the preview picture of the TVPlayer app and move it upwards so it vanishes.
- Click on the TVPlayer app icon to load the app completely fresh