ITV Box Office Refund Policy

If you have purchased an ITV Box Office event, then a refund can be granted up until 14 days after the event based on a case by case process - with evidence of technical issues or incorrect purchases. After this time period, a refund can only be carefully considered with senior management.

If you have sent in multiple requests during this 14 day period, with evidence of technical issues or incorrect purchase, then a refund can be considered for you.

To request a refund, please contact support@tvplayer.com 

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