Thanks for getting in touch.
Sky, and Virgin are separate merchants who are also broadcasting the fight on the ITV Box Office channel.
The subscription platforms between SKY, Virgin and TVPlayer are not joint and therefore If you wish to watch the fight on Sky/Virgin, please visit the link below and choose the option to purchase on the desired merchant.
With regards to your ITV Box Office purchase on TVPlayer; we shall cancel your subscription and refund you now.
If you however have sent your support ticket in AFTER TODAY (SATURDAY 15th JULY AT 18:30pm) we will not be able to refund you due to the event having already started.