Cancellation Policy

There is a strict no cancellation policy in place for all ITV Box Office events on TVPlayer.

You may cancel and receive a full refund by using the "Contact support" link in the left hand menu of this page before 6:30 PM on the day of the event.

No refunds will be given once the event has started.

Cancellation requests will be processed within 14 days of the day of the event and are processed on a first come first saved basis.

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