If you want access to the Eurosport, W, Gold, Alibi, Eden, Good Food channels immediately, you will need to end your one month free trial and therefore you will be billed £5.99 immediately.
If you wish to proceed, you need to do the following:
- Go to www.tvplayer.com
- Login to your TVPlayer account
- Click on one of the following channels you want to watch: Eurosport 1, Eurosport 2, W, Gold, Alibi, Eden, Good Food
You should then be re-directed to another TVPlayer web page which will allow you to unblock all the 7 chanells (listed above) with a click of a button. (If however this web page does not load then please log out and back into your TVPlayer account and retry the process
In order to see any/ all of the following channels: Eurosport 1, Eursoport 2, W, Gold, Alibi, Eden, Good Food, you will need to cancel your in app purchase account and move to a website subscription.
Please follow these steps:
- Cancel your in app purchase by following the steps here: https://support.apple.com/en-gb/HT202039
- Go to https://tvplayer.com/signup/ and signup for a new TVPlayer Plus account
(You will need to use an alternate email ID as your existing email ID is already associated to your current TVPlayer Account)
- Reply to this ticket and let us know your new TVPlayer account email address where we will end your trial, but then credit back the £5.99 immediately onto your account so you get a free month for all the trouble!
You will then be able to login with your email address and password on any TVPlayer application e.g. Website, Mobile Apps, TV Platform where all of the 7 channels will work immediately.
For more details or questions please Contact support on support.tvplayer.com page (right hand side).